Tribal Burger

Read how Tribal Burger used Gigable to cut high commission costs

Tribal Burger

Share This Article

Similar Story?

Join Gigable today to get access to our network of highly trained flexible workers. Check out some of the great benefits of using Gigable below:

In 2017 the first Tribal Burger opened on Botanic Avenue in Belfast. The second store opened in 2018 on Callender Street. Tribal Burger has worked with top artisan producers to carefully curate their menu of burgers, wings, shakes and more.

Meal delivery services account for 30% of Tribal Burger's business. Before using Gigable, the team at Tribal Burger had tried other food delivery providers but faced delivery problems that forced Tribal Burger to look at an alternative.

Gigable helped Tribal Burger cut high commission costs

Director at Tribal Burger, Paul Catterson, highlighted that Tribal Burger was paying costly commissions for third-party delivery platforms of anywhere between 30% and 32% on orders. Working with Gigable allowed Tribal Burger to succeed in cutting aggregator delivery platform costs without sacrificing quality. “Gigable for us was a game-changer in that regard. It helped us save on our commissions that we were paying for third-party delivery platforms, it helped us control the quality of the driver that we were working with, it helped us control the quality of the food that we were able to sell and it meant that the customers were far happier with Tribal Burger.” Paul Catterson, Director at Tribal Burger.

It was important for the team at Tribal Burger to stay in control of their food service delivery. When they chose Gigable, Tribal Burger had complete control over what delivery drivers they selected to complete deliveries for their restaurant. As a result of choosing the right freelancer for them, a far better working relationship formed between the in-house restaurant team and the drivers delivering orders.

Gigable helped us take control back from the other delivery providers. We had complete control over what time the food left the restaurant [and] when it got to the customer.

Paul Catterson, Director, Tribal Burger.

The impact on Tribal Burger’s bottom line

Using Gigable allowed Tribal Burger to turn over more net profit on the delivery part of the business due to the efficiency that they gained with Gigable. They saved costs using Gigable. The fees with Gigable were dramatically less than the percentages they were paying to the other online providers. Tribal Burger found that they can now deliver food faster by being able to access a network of freelance food delivery drivers, ready to work in their area. Meaning, an increase in the number of deliveries that Tribal Burger could fulfill using Gigable drivers compared with other third-party food delivery companies.

We took back control of the online and delivery side of our business with Gigable. It's been essential for us in growing the business over the the last few years and we look forward to working with Gigable for a long time.

Paul Catterson, Director, Tribal Burger.

In 2017 the first Tribal Burger opened on Botanic Avenue in Belfast. The second store opened in 2018 on Callender Street. Tribal Burger has worked with top artisan producers to carefully curate their menu of burgers, wings, shakes and more.

Meal delivery services account for 30% of Tribal Burger's business. Before using Gigable, the team at Tribal Burger had tried other food delivery providers but faced delivery problems that forced Tribal Burger to look at an alternative.

Gigable helped Tribal Burger cut high commission costs

Director at Tribal Burger, Paul Catterson, highlighted that Tribal Burger was paying costly commissions for third-party delivery platforms of anywhere between 30% and 32% on orders. Working with Gigable allowed Tribal Burger to succeed in cutting aggregator delivery platform costs without sacrificing quality. “Gigable for us was a game-changer in that regard. It helped us save on our commissions that we were paying for third-party delivery platforms, it helped us control the quality of the driver that we were working with, it helped us control the quality of the food that we were able to sell and it meant that the customers were far happier with Tribal Burger.” Paul Catterson, Director at Tribal Burger.

It was important for the team at Tribal Burger to stay in control of their food service delivery. When they chose Gigable, Tribal Burger had complete control over what delivery drivers they selected to complete deliveries for their restaurant. As a result of choosing the right freelancer for them, a far better working relationship formed between the in-house restaurant team and the drivers delivering orders.

Gigable helped us take control back from the other delivery providers. We had complete control over what time the food left the restaurant [and] when it got to the customer.

Paul Catterson, Director, Tribal Burger.

The impact on Tribal Burger’s bottom line

Using Gigable allowed Tribal Burger to turn over more net profit on the delivery part of the business due to the efficiency that they gained with Gigable. They saved costs using Gigable. The fees with Gigable were dramatically less than the percentages they were paying to the other online providers. Tribal Burger found that they can now deliver food faster by being able to access a network of freelance food delivery drivers, ready to work in their area. Meaning, an increase in the number of deliveries that Tribal Burger could fulfill using Gigable drivers compared with other third-party food delivery companies.

We took back control of the online and delivery side of our business with Gigable. It's been essential for us in growing the business over the the last few years and we look forward to working with Gigable for a long time.

Paul Catterson, Director, Tribal Burger.

Tribal Burger

Share This Article

Similar Story?

Join Gigable today to get access to our network of highly trained flexible workers. Check out some of the great benefits of using Gigable below:

Team photo of sales to help business find and hire local workers in the Dublin and around Ireland

Book a demo with Eoghan

Book a demo today with our team of specialists who will take you through the platform and answer any questions you have.

Ggiable team member photo for sales, helping demo Gigable platform and product to help business hire local freelancer in London and around England

Book a demo with Ben

Book a demo today with our team of specialists who will take you through the platform and answer any questions you have.

Business owner signing to find local workers in their area

Want to get started?

Join Gigable today to get access to our network of highly trained flexible workers. Check out some of the great benefits of using Gigable below:

Access to a network of thousands of skilled gig workers at your finger tips

Full control over who you hire and how much you pay

Wide range of features to supercharge your business and maximise profitability